Kilver Court - Facilities Support Administrator

To support as required to the Operations Manager and Facilities Administrator with the day-to-day running of Kilver Court through the provision of timely and efficient Facilities Administration. 

Key Responsibilities:

  • To provide support contact for service contractors: electrics, heating, plumbing, data, pest control, security, hygiene, rubbish and recycling, cleaning contracts, maintenance of alarms and CCTV, site security, tenant liaison, site first aid and fire safety training and management.
  • Support to ensure all applicable licensing is up to date and valid, including alcohol sales and music licences as required.
  • To support the Operations Manager with site logistics and emergency co-ordination including gas, plumbing, electrics, site closures, snow and ice, theft and security, mechanical breakdown,
  • Take management of allocated administrative tasks to help with running the site, post collection, key management, stationary ordering.
  • Health and Safety, supporting to liaise with contractors, providing input on fire control, extinguishers, evacuation plans, PAT testing, first aid training.
  • Input into the task management of the onsite maintenance personnel, and their daily and weekly and monthly task list.
  • As required with the maintenance team to support the inspection of the site for maintenance or hazards and update a repair and maintenance schedule to use in directing maintenance staff and appropriate contractors.
  • Any other duties as directed
  • Handling incoming calls and enquiries, resolving any facilities related issues
  • Monitoring health & safety matters and helping to resolve under the direction of the Operation Manager and Facilities Administrator
  • Process Purchase Orders, gaining the required approval
  • Process invoices to ensure they are correct in value and paid in accordance with business payment terms
  • Taking ownership for allocated property maintenance issues and resolving them in a timely manner
  • To take minutes as required during meetings and circulate as required in a timely manner

External Interfaces:

Contractors - Customers - Training Providers

Internal Interfaces:

Operations Manager - HSE Manager - Facilities Team

Experience / Qualifications:

Demonstrable knowledge of working within facilities management would be advantageous but training/support will be provided.

Knowledge / Skills:

  • Ability to follow and work within documented processes.
  • Intermediate knowledge of MS Office programs inc Word, Excel and Outlook.
  • High level of accuracy and attention to detail.
  • Teamwork – team player with the ability to adapt and support ad-hoc work activity.
  • Customer-focused, ability to work under pressure.


Salary dependant on experience and is advised upon application.

For more information or to apply for this role:

If interested, please contact Catie Watson at Kilver Court either by email: or on 07442 889 213. Please note Catie is only on site Mondays, Thursdays and Fridays.